Should your refund be justified and agreed upon, it may take us between 10-20 days to make the refund. Refunds are handled by TukiTaki.xyz and can only be made via bank transfer or bKash (transactions fees will apply).
Cancellation / Return / Exchange Policy
You have until the time that we hand over your product to a delivery person to cancel your order for free. Once it has been handed over, you will need to pay for the courier fee(s) only.
Return & Exchange Policies:
We have a generous \"No Questions Asked Return and Exchange policy.\" You have 120 hours (5 calendar days) after receiving the product to get in touch with us and ask for an exchange or return. Any courier fees associated with the exchange or return will need to be borne by you. You will need to package the product in its original packaging in order for it to be exchanged or returned. Should the returned product be damaged in any way, you will need to pay the full price of the product and any associated delivery fees.
In the event that we send you a wrong or damaged product, we will make the exchange and bear all the following courier fees.